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Customer Service

Terms and Conditions of Use of Skinsiderations Web Site

It is very important that you read and understand all of the following terms and conditions before making a purchase. Your continued use of this Web Site after any changes to these terms will be considered acceptance of those changes.

Returns can be made on any product up to 30 days of purchase. Items must be returned in original packaging unopened and/or safety seal not broken. Please note no returns or exchanges are accepted on brushes or cosmetic accessories, order carefully. Items will only be refunded if accompanied by original invoice. Refunds will be processed and credited via original form of payment within 4-6 weeks. There is a 15% restocking fee on all returned items. Sorry, shipping and handling fees are not refundable.

Exchanges can be made on any product up to 30 days of purchase. Items must be exchanged in original packaging unopened and/or safety seal not broken. Items will only be exchanged if accompanied by original invoice. If an exchange produces a credit , your account will be credited accordingly. If an exchange produces a balance your account will be charged accordingly. Sorry, shipping and handling fees are not refundable.

Damage items must be reported within 2 working days of receipt of your order. We will send back the carrier to inspect the damaged item(s) and return the merchandise to us. Items will be replaced with an identical product at no charge and only if accompanied by original invoice. (Contact Skinsiderations before you return any items)

Order Accuracy is the responsibility of the customer to order items correctly and to review the shopping cart for errors before submitting it. Please review your order carefully.

Shipping is provided via UPS (United Parcel Services) and the United States Post Office. Orders placed by 2:00 pm Eastern Standard Time will be shipped the next business day. Orders placed on Saturday, Sunday or Holidays will be processed on the following business day.

Disclaimer due to individual differences, we cannot guarantee results or equal effectiveness. The content provided on this web site is for general information only and it is without any warranty of any kind, whether express or implied. The web site and its product reviews are our opinions only, and are not intended to diagnose, treat, cure, or prevent a disease. Piedmont Cosmeceuticals, Inc. is not prescribing medications or diagnosing diseases or skin conditions. Please note always consult with your health care provider before using any product, making lifestyle changes, during pregnancy or if you have any serious medical condition. Furthermore, piedmont Cosmeceuticals, Inc. does not permit or advise any minor to make a purchase on our site. All purchases of all our products should be performed by individuals 18 years or older. If you are under 18 and wish to make a purchase, please ask a parent or legal guardian to place the order for you. This policy is designed to protect children.

Trademarks

Piedmont Cosmeceuticals, Inc. retain all the rights regarding all product names, registered trademarks, trade names and brand names and are the property of their respective owners.

* All terms and conditions are subject to change without notice at the discretion of Piedmont Cosmeceuticals, Inc.. We reserve the right to terminate access to this Web Site and/or terminate accounts of any users who abuse our ordering system, Web Site or terms and conditions.


Legal Statement

Copyright
All Web site design, text, graphics, logos, button icons, images, audio clips, the selection and arrangement thereof, and all software is Copyright (c) 1999-2004 Piedmont Cosmeceuticals Inc., ALL RIGHTS RESERVED. The compilation (meaning the collection, arrangement and assembly) of all content on this Web site is the exclusive property of Piedmont Cosmeceuticals Inc. ("Skinsiderations") and protected by U.S. and international copyright laws. All software used on this site is the property of Piedmont Cosmeceuticals Inc. or its software suppliers and is protected by U.S. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with Piedmont Cosmeceuticals Inc. or using this Web site as a shopping resource. Any other use of materials on this Web site - including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance - without the prior written permission of Piedmont Cosmeceuticals Inc. is strictly prohibited.

All material and information presented by Piedmont Cosmeceuticals Inc. is intended to be used for educational or informational purposes only. The statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your own physician or health care practitioner regarding the suggestions and recommendations made at Skinsiderations.com.

Trademarks
Skinsiderations.com, and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Piedmont Cosmeceuticals Inc. and may not be used in connection with any product or service that is not offered by Piedmont Cosmeceuticals Inc. in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Piedmont Cosmeceuticals Inc. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

Disclaimer
Piedmont Cosmeceuticals Inc. IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS-IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THIS SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, PIEDMONT COSMECEUTICALS INC. DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, PIEDMONT COSMECEUTICALS DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.

PIEDMONT COSMECEUTICALS INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

Applicable Law
This site is created and controlled by Piedmont Cosmeceuticals Inc. in the State of North Carolina , U.S.A. As such, the laws of the State of North Carolina will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. Piedmont Cosmeceuticals Inc. reserves the right to make changes to its Web site and these disclaimers, terms and conditions at any time.

Our Address
Piedmont Cosmeceuticals Inc.
765 Highland Oaks Drive
Winston Salem , NC 27106

Product Information
The products displayed on this Web site can be ordered and delivered only within the United States . Piedmont Cosmeceuticals Inc. products displayed on this Web site may be available in other places of business. All prices displayed on this Web site are quoted in U.S. Dollars and are valid and effective only in the U.S.

Color Information
While Piedmont Cosmeceuticals Inc. has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

Fraud Protection Program
As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

Comments, Feedback and Other Submissions
Skinsiderations.com welcomes your comments and feedback regarding this Web site, and Piedmont Cosmeceuticals Inc. products and services. Any information, materials, suggestions, ideas or comments sent to Skinsiderations.com will not be treated as confidential, proprietary or trade secret information and, by submitting such information, you are granting Skinsiderations.com an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information for any purpose whatsoever. Unless required by law, Skinsiderations.com will not use your name in connection with any such information, materials, suggestions, ideas or comments without your prior written consent.

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